FAQ

Our most commonly accessed topics are listed below:

How to use the "Shopping Bag"?
Placing an available item in your shopping Bag does not reserve that item. Available inventory is only assigned to your order after you click the “Add to Shopping Bag” button. First, you will need to browse or search for the items you would like to order. Add them to your shopping bag by clicking the “Add to Shopping Bag” button. You can add more pieces of the same item by clicking into the field next to “How many would you like?” and typing the number of pieces you would like to order. Then click on “Update My Shopping Bag”. To place your orders proceed to the checkout (“Proceed to checkout” button). The "Shopping Bag” is indicated at each page on the upper right side.

How to change items within the “Shopping Bag”?
You can add items to the "Shopping Bag” by clicking the “Add to Shopping Bag” button. The "Shopping Bag” is indicated at each page of our website on the upper right side. You can access the contents of your "Shopping Bag” at any time by clicking the "My Shopping Bag has…” link. You can delete items by clicking on “remove this item” in the shopping bag. Add new items to the "Shopping Bag” by returning to the product choice.

How to add items to the “Shopping Bag”?
Click the “Add to Shopping Bag” button in order to add items to your virtual shopping cart. Before placing your order, you can revise your chosen items and change your order by adding or removing items.

Do you also accept international orders?
All offered items are available for worldwide shipment. Please note that all items are dispatched from Bullhead City, AZ in the US-shop and from Austria in the European shop and the respective shipping costs and taxes will be invoiced.

Payment Safety & Security
In order to guarantee your safety we encrypted our shop with 512-bit SSL.

Privacy
Your data is stored in a database on our server, designed fort his purpose, especially. The server is protected against third-party access.

How to place an order?
You can add all articles that you wish to purchase to your virtual shopping cart by clicking the "Add to Shopping Bag” button. If you have decided which article to buy, simply go to your “Shopping Bag” and click the “Proceed to checkout” button, which will lead you to the order sheet, automatically. Fill in all the necessary details and click “Continue to next step”. Your order will be placed once you click on the “Complete my purchase” button.

Do I receive a confirmation of my order?
You will receive an e-mail confirmation for each purchase from our on-line shop. Therefore, please check your e-mail on your order sheet prior to sending.

Means of payment
Credit card - We accept MasterCard and VISA. Pay comfortably by credit card. Your data is processed through an encrypted and safe connection. After clearance by your bank, the debit entry and approval of your order will take place.

Alternative purchasing tools?
You can also place your orders:
via e-mail: help@clubfiregirls.com
via telephone:Tel. 1-928-754-1922

Who can I contact for further questions?
For any further questions, please contact us via e-mail: help@clubfiregirls.com
We are also available via telephone from Monday to Friday from 09:00 a.m. to 05:00 p.m: Tel. 1-928-754-1922